Friday 16 May 2014

Everything you needed to know about SMS Integration

With the advent of smart phones, people no longer have to sit in front of the computer to reply to emails or for browsing the web. Consumers today respond to instant messages and read company offers and sale from their personal mobiles only. Many companies are now using SMS integration to target many consumers and send messages and texts directly to their mobile devices with the help of a web based application.

SMS can never be a replacement to email. SMS or short messaging service is meant for delivering targeted messages that contains useful information regarding a particular sale or a new product to various consumers. For example, a company that is new might to send a discount voucher via SMS to all mobile phone users who stay within 1 km of his shop. This would surely boost his sales and promote his company as well as those who would be genuinely interested would come to your shop. Unlike emails, SMSs get delivered 99.9% times and phone users are bound to have at least one look at them.

SMS Integration platform is a great way of communicating with your customers. You can send information about various things like order confirmation, date of delivery etc. via SMS and even customers prefer this platform of communication throughout the world. You can provide time and accurate information to all your customers and this would greatly improve your customer service quality and attract more people to your shop.

There are some mobile networks in few countries of the world that charge even the recipient for such messages. Make sure of not using the services of such a provider as quite naturally, very few mobile users would want to pay for receiving your text. So it is best to take the consent of your customers before sending them texts, if possible.


For more details, you can also visit our website.

No comments:

Post a Comment